Client access and software tools
Property-management services and software are different responsibilities. Quinn & Wilson, Inc. REALTORS® provides the agreed property-management and brokerage services. AppFolio is the client portal used for owner and resident access. BySania provides separate software tools for property information and operational workflows.
Owner access through AppFolio
Existing owners can use the AppFolio owner portal for the information made available to their account. If access is missing or a record needs clarification, contact the management team. Keep questions connected to the relevant property and statement period, and avoid sending passwords or banking credentials in a routine message.
Resident access and maintenance requests
Residents should use the AppFolio resident portal or follow the instructions supplied for their property. An online request is a record of the issue; it is not a substitute for immediate emergency assistance. For an immediate threat to life or safety, call 911. Review the maintenance information page for intake and after-hours escalation details.
BySania software resources
Explore ValuAI for property-analysis software, MaintenanceAI for maintenance-intake tools, and BySania property-management software for its workflow overview. Software access, data connections and subscription terms must be confirmed for the individual account. See BySania pricing for the current published offer.
Confirm the correct destination
Before uploading documents or changing an account, check that you are using the intended provider and the correct property account. Ask the management team which records belong in the client portal and which belong in another authorized workflow. Do not assume that a software connection has been configured merely because a tool is linked from this website.